Announcement
Welcome to VBC!
Please check out our store policies and FAQs at the bottom of the store before contacting us directly.
Featured items
Items
All Items
Reviews
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Charlotte on Mar 23, 2024
5 out of 5 starsReally quick delivery. The bath bombs and soup are amazing. My son loves them. Thank you 😊
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Holographic on Mar 14, 2024
5 out of 5 starsSuper fast delivery, came beautifully wrapped ready for my friends birthday, thank you so much ❤️
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About VBCLIFE
VBC.LIFE - Novelty Bath Bomb Gift Sets - Handmade Unique Cosmetics - Cruelty Free and Vegan Friendly
Shop members
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Effiena
Owner
Hi, My name is Effiena. UK Based MSc & BA(Hons) Specialising in handmade unique cosmetics.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Shipping, Delivery and Processing Times
Processing Times: We aim to ship your order out same day where possible, but please allow 2 working days before you order is shipped.
Shipping: Royal Mail Tracked48 is the courier we use, this is estimated to arrive within 2 days of dispatch. If strikes or unforeseen circumstances occur, your parcel will be sent via a different courier.
Please make sure that the sender address is correct as it is not our responsibility to chase this up, we cannot change the address once the order has been places
Estimated shipping times are only ESTIMATES and dates are NOT guaranteed.
IT IS YOUR RESPONSIBILITY TO CHECK EVERYTHING IS CORRECT WITH YOUR ORDER BEFORE YOU PROCEED TO BUY.
Custom and personalised orders
If adding personalisation, double and triple-check for spelling and/or errors as messages are copied and pasted.
Please try not to add emojis into your message as we cannot input these in.
All personalised messages are confidential and are deleted once printed.
Refunds are not accepted on Custom/Personalised Orders.
Care instructions
Bath and Body Products: Please store all products in a cool dry space for up to 12 months, for best results use within 6 months.
Please note do not interact with any bath bombs while fizzing in the water as this could lead to temporary staining of the hands (which will wash off, in a few washes).
Nail Polish: Once opened use within 12 months, store away from direct sunlight. These items are flammable.
Wholesale availability
We are open to wholesale orders between January-September
Returns & Cancellations
We do not accept cancellations, due to the nature of the products we try to work on a same day/next day dispatch where possible; we may not see you message before your order goes out.
If the products have already been delivered to you, you have a period of three days to contact us about any issues and then a period of fourteen days to return the product(s) back. Products need to arrive unused and unopened for us to arrange alternatives for you.
If you are returning your order please note that you will have to pay the costs for returning the goods. Postage costs are not refunded.
Damaged Goods
If your items have arrived damaged then you need to provide evidence.
You have a period of 3 days to contact us.
You then need to return these within 14 days, once returned we then can arrange an exchange or a full refund, any additional postage costs will be covered for this within reason (provided that you have used a standard postage service with no special delivery or signed for options)
Seller details
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